Effective Date: 23 May 2026

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1. Order Processing

Orders are typically processed within 1–3 business days after successful payment confirmation.

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2. Physical Book Deliveries

Estimated delivery timelines for physical books may vary depending on location and courier services.

Typical delivery estimates:

• South Africa: 2–7 business days

• International orders: 7–21 business days

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3. Digital Product Delivery

Digital products such as eBooks are typically delivered immediately or within a few minutes after successful payment confirmation.

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4. Delivery Delays

Delays may occur due to:

• Courier issues

• Public holidays

• High order volumes

• Incorrect customer information

• Unforeseen operational circumstances

Customers will be informed where significant delays occur.

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5. Shipping Responsibility

Customers are responsible for providing accurate shipping information during checkout.

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6. Contact

Delivery-related inquiries may be submitted using the contact details provided on the website.